[5 Step Activity] Creating Your Company’s Core Values
May 6, 2019
Company Values are key phrases that define the motives behind your company’s purpose: Who you are and why you do what you do.
Your company’s decisions are all based around your success. However, achieving that success through honesty and integrity is very different than achieving it through cutting corners and deceit. These can result in very different outcomes in the eyes of your employees and customers. Think of how the “faceless corporation” is portrayed in our culture. I remember having to watch a documentary in high school about how many corporations would be considered psychopathic. (Wow, The Corporation came out in 2003). When we think of businesses like these, we’re not invested in their success; we just shop there for the cheap socks. Finding a business with values that resonate with your own has the opposite effect. You want to see them succeed, you’re proud of being a loyal customer, and you’re much more likely to recommend them to a friend. This is the type of relationship your company values can build for you!
When deciding your company’s core values, it’s important to involve as many people as you can. Don’t just work through these with your executive team—you may end up with a list of values that your employees don’t agree with, which can be dangerous for maintaining company culture. Employees work best when they feel like the business aligns with their personal values because it helps them understand that they’re a part of something they truly believe in, rather than just a place to get a paycheck.
There are several ways to create or find your company values, but here’s the activity I used to define our core values. Get your pencil and paper ready; reading this alone won’t get you any results. *This activity is adapted from TapRoot’s Live Your Core Values exercise. As a note, I prefer to follow the below steps because I find that when people are choosing values from a list, they’re more likely to choose values they think they should select, rather than thinking of the ones that are truly important to them. Step 1: Have as many people as you can on your team write out a list of as many personal values they have in 5 minutes. These should not be decided with the business in mind. If something’s important to you, write it down! You’ll end up with a list that looks something like this: Honesty Integrity Innovation Excitement Drive Fun Creativity Originality Diversity Change Flexibility Balance Fairness Equality New Ideas Selflessness Challenges Growth Communication Kindness Relationships Opportunity Room To Make Mistakes Understanding Trust Step 2: Next, you want to split these into categories. Don’t put too much thought into this; follow your gut feeling. You’ll end up with 3-6 categories that look something like this: Honesty Integrity Diversity Fairness Equality Selflessness Communication Kindness Relationships Understanding Trust Innovation Drive New Ideas Creativity Originality Change Challenges Growth Excitement Fun Flexibility Balance Opportunity Room To Make Mistakes Step 3: Next, for each list, choose a word from within the category that you think best defines the entire category. This step may seem difficult, but it’s important again to trust your gut. Which of these words really sticks out to you? You’ll now have a few words in front of you like this: Trust Growth Opportunity Step 4: Next, think of a quick phrase for each of these categories that you think could be applied to the business. Foster a culture of trust Empower employees to grow with the business Create opportunity in the community Step 5: Finally, have everyone on your team present their ideas. You’re likely to find a lot of similarities between employees, which will help you narrow down the selection to 5 or 6 core values your company will thrive on. Remember: employees and customers are much more engaged with a brand that shares their personal values. However, don’t just pick values you think your customers want you to have. People can see when a business isn’t being genuine. I hope this activity helped you get a good start!
Zack is a machine when it comes to productivity. Having worked with some very diverse teams, he's learned that the key to success is being honest with the client—sometimes too honest. Zack loves the challenge of solving problems before they even exist, and he loves the idea that, "If we can do something, we can do it better."
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